Privacy Policy – thefryecollection.com

1. Information We Collect
We process the following personal data:

  • Contact details (name, email, shipping/billing address)
  • Payment information (processed securely via PCI-compliant systems)
  • Purchase history and preferences
  • Device and browsing data (IP address, cookies)
  • Customer service communications

2. Purpose of Processing
Your data enables us to:

  • Process and fulfill orders efficiently
  • Provide personalized customer support
  • Improve website functionality and user experience
  • Conduct market research and analytics
  • Prevent fraud and enhance security
  • Deliver marketing communications (with consent)

3. Data Sharing Practices
We may disclose information to:

  • Payment processors (for transaction completion)
  • Shipping carriers (for order fulfillment)
  • Marketing platforms (for targeted advertising)
  • Analytics providers (for website optimization)
  • Legal authorities (when required by law)

4. Data Retention Periods
We maintain:

  • Active customer records: 5 years from last interaction
  • Transaction records: 7 years for tax compliance
  • Marketing preferences: Until consent withdrawal
  • Cookie data: Up to 24 months

5. Your Privacy Rights
You may exercise:

  • Right to access and rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

6. Cookie Policy
Our website uses:

  • Essential functional cookies (required for operation)
  • Performance analytics cookies
  • Marketing/targeting cookies (opt-in required)
    Manage preferences via cookie banner or browser settings

7. Security Measures
We implement:

  • 256-bit SSL encryption
  • Regular security audits
  • PCI-DSS compliance for payments
  • Employee confidentiality agreements
  • Secure data storage protocols

8. International Data Transfers
Data may be transferred globally using:

  • EU Standard Contractual Clauses
  • Other approved transfer mechanisms
  • Adequacy decisions where applicable

9. Children’s Privacy
We do not knowingly collect data from:

  • Individuals under 16 years old
  • Minors without parental consent

10. Policy Updates
We may modify this policy periodically. Significant changes will be notified via:

  • Website banners
  • Email communications (for account holders)

11. Contact Information
For privacy inquiries, please visit:
thefryecollection.com/privacy-contact