Return Policy – thefryecollection.com
1. Return Eligibility
- Items must be returned within 30 days of delivery
- Products must be unworn, undamaged, and in original packaging
- Tags and labels must be attached
- Final sale items (marked “Non-Returnable”) are excluded
2. How to Initiate a Return
- Visit thefryecollection.com/returns
- Log in to your account or enter order details
- Follow the prompts to generate a return label
- Pack items securely and ship back
3. Refund Process
- Refunds are issued to the original payment method
- Processing time: 5-7 business days after we receive the return
- Original shipping fees are non-refundable
4. Exchanges
- Exchanges are subject to availability
- Contact Customer Support for assistance
5. Return Shipping
- U.S. returns: Prepaid return label provided
- International returns: Customer responsible for return shipping costs
- We recommend using a trackable shipping method
6. Damaged or Defective Items
- Contact us within 7 days of delivery
- Include photos of the issue
- We will cover return shipping for defective items
7. Final Sale Items
Cannot be returned or exchanged:
- Clearance items
- Personalized/custom products
- Items marked “Final Sale”
For additional assistance, visit thefryecollection.com/help-center